Volunteering & Staff
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The safety and trust of our passengers are our top priority. Many people who use our citizen call service are seniors or individuals with limited mobility. Therefore, we want to ensure that drivers are suitable for this responsible task.
For this reason, submitting a certificate of good conduct is part of our recruitment process. The certificate of good conduct is used to identify any relevant criminal records, thereby ensuring the highest level of safety for passengers, relatives, and volunteers.
It is important to us that interested people are not unnecessarily discouraged by bureaucratic hurdles. Therefore, it is generally possible to first casually get a feel for the project and familiarize yourself with the procedures. However, submitting a certificate of good conduct is required for permanent work as a driver.
The certificate of good conduct should not be understood as a lack of trust in our helpers, but rather as an important component of our safety and trust concept. Thanks to our proof of volunteer status, the certificate of good conduct can be requested free of charge from the municipal administration.