Volunteering & Staff
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New volunteers receive a personal introduction to their future role. We explain the key processes, answer questions, and present the various functions of our system.
Drivers are specifically trained in using the booking system, accepting trips, and communicating with passengers. We also explain the organizational framework, safety aspects, and the specific features of our citizen call service.
No one is "thrown into the deep end." Especially at the beginning, we are available at all times for questions and accompany new volunteers during their first assignments. Our goal is for all volunteers to feel secure and to be able to become part of the project with joy.