· BüfoBus, Bürgerrufverkehr, Bürgerbus, Dettingen an der Erms, SMS-Benachrichtigung, Testfahrt, Mobilität, Ehrenamt, Digitalisierung, Nahverkehr
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A major milestone for the BüfoBus has been reached: thanks to our new SIM cards, we were able to test the first bookings under real conditions over the past few days. This involved not only creating trips in the system but also testing the complete communication between passengers and drivers via SMS.
For a social mobility service like our citizen call service, reliable and simple communication is particularly important. Not every passenger uses a smartphone or wants to install an app. Therefore, we deliberately rely on SMS as an additional communication channel – because even basic mobile phones can receive SMS.
The initial tests were very successful: booking confirmations, changes, and notifications were automatically sent to the people involved. In the future, the driving team can even inform passengers directly via SMS when the vehicle is approaching the pickup location.
In parallel, the platform was further developed over the past few days. New features include a secure login via SMS code, a dedicated URL shortener for short and clear messages, and numerous improvements for mobile use by our drivers.
It was particularly important to us to combine modern technology with simple usability. Digitalization must not exclude anyone. Therefore, we will continue to support and expand telephone booking alongside the new online features. Our goal remains to make mobility accessible to all people in Dettingen an der Erms – regardless of age, technical experience, or device used.
With each successful test, we get a step closer to our launch. A heartfelt thank you to all the volunteer helpers who supported us with the practical tests.
